Kusuma Agroniaga Sdn. Bhd.
Last Updated: 9 October 2026
By accessing our website or purchasing products from Kusuma Agroniaga Sdn. Bhd. (“Kusuma”, “we”, “our” or “us”), you agree to the following Terms & Conditions.
### 1. Products and Orders
We offer coconut-based products, including fresh coconut milk, kerisik, grated coconut and other related products.
All orders are subject to product availability and confirmation by Kusuma. Product descriptions, images and prices are provided for customer reference and may be updated from time to time.
### 2. Pricing and Payment
All prices are stated in Malaysian Ringgit (RM), unless otherwise indicated. Payment must be made using the payment methods provided at checkout or otherwise agreed by Kusuma.
Orders may be processed once the required payment has been successfully received and verified.
### 3. Delivery
Delivery arrangements, charges and estimated delivery times will be communicated or displayed to customers before order confirmation, where applicable. Delivery times are estimates and may be affected by circumstances beyond our reasonable control.
### 4. Cancellation, Returns and Refunds
Order cancellations, returns and refunds are subject to our Cancellation, Return & Refund Policy published on our website.
Customers should contact us promptly if they receive incorrect, damaged or defective products.
### 5. Customer Responsibilities
Customers are responsible for providing accurate contact, billing and delivery information. Kusuma shall not be responsible for delivery issues caused by incorrect or incomplete information provided by customers, subject to applicable laws.
### 6. Limitation of Liability
To the extent permitted by applicable law, Kusuma shall not be liable for indirect losses arising from circumstances beyond our reasonable control. Nothing in these Terms & Conditions excludes any liability or consumer rights that cannot lawfully be excluded.
### 7. Intellectual Property
All website content, including text, logos, images and product descriptions, belongs to Kusuma or its respective rights holders and may not be reproduced without permission, except as permitted by law.
### 8. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
### 9. Dispute Resolution
If a dispute arises from any purchase or use of our website, the customer and Kusuma shall first attempt to resolve the matter through good-faith discussions.
If the dispute cannot be resolved amicably, either party may refer the matter to the appropriate courts or other competent dispute-resolution bodies in Malaysia, as permitted by applicable law.
### 10. Amendments
Kusuma reserves the right to amend these Terms & Conditions from time to time. Updated terms will be published on our website.
### 11. Contact Information
For enquiries, please contact:
Kusuma Agroniaga Sdn. Bhd.
Website: https://www.kusuma.com.my
Email: [info@kusuma.com.my]
Address: B-06, INTEM, Inkubator Teknologi Makanan MARA, Lot 2868, Jalan KIP 2, Taman Perindustrian KIP, Malaysia.