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Privacy Policy

Kusuma Agroniaga Sdn. Bhd.

Last Updated: 9 October 2026

Kusuma Agroniaga Sdn. Bhd. (“Kusuma”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and its applicable amendments.

### 1. Personal Data We Collect

We may collect personal information, including your name, contact number, email address, billing address, delivery address, order details and payment transaction information, when you contact us, place an order or use our website.

### 2. Purpose of Collection

Your personal data may be used for the following purposes:

* Processing and fulfilling orders.

* Arranging product delivery and communicating order updates.

* Processing payments and verifying transactions.

* Responding to enquiries, complaints and customer requests.

* Maintaining business, accounting and transaction records.

* Complying with applicable legal and regulatory requirements.

### 3. Disclosure of Personal Data

We may disclose relevant personal data to payment service providers, delivery partners, IT service providers and relevant authorities where necessary for the purposes stated in this policy or as required by law.

### 4. Data Security and Retention

We take reasonable measures to safeguard personal data against unauthorised access, disclosure, alteration or misuse. Personal data will be retained only for as long as necessary for the purposes for which it was collected or as required by applicable laws.

### 5. Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality and user experience.

### 6. Your Rights

Subject to applicable laws, you may request access to or correction of your personal data or contact us regarding the processing of your personal data.

### 7. Third-Party Services

Payments made through third-party payment providers may be subject to their own terms, privacy policies and security procedures.

### 8. Contact Us

For enquiries concerning this Privacy Policy or your personal data, please contact:

Kusuma Agroniaga Sdn. Bhd.
Website: https://www.kusuma.com.my
Email: info@kusuma.com.my
Address: B-06, INTEM, Inkubator Teknologi Makanan MARA, Lot 2868, Jalan KIP 2, Taman Perindustrian KIP, Malaysia.

We reserve the right to update this Privacy Policy from time to time. Any updates will be published on our website.

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